Privacy Policy

1. Introduction

At TutorBook, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, and protect your data when you use our AI-powered tutoring application.

2. Information We Collect

2.1 Personal Information

We may collect the following personal information:

• Name and email address (when you create an account)
• Device information and app usage data
• Learning preferences and study history

2.2 Educational Content

When you use TutorBook, we collect:

• PDFs and documents you upload for tutoring
• Text content and materials you provide
• Your interactions with AI tutoring sessions
• Learning progress and performance data

3. How We Use Your Information

We use your information to:

• Provide personalized AI tutoring services
• Create customized learning modules and sub-classes
• Improve our AI algorithms and tutoring effectiveness
• Analyze your learning progress and provide recommendations
• Maintain and improve our application
• Communicate with you about updates and features

4. AI Processing and Content Analysis

TutorBook uses artificial intelligence to:

• Analyze your uploaded educational materials
• Extract key concepts and learning objectives
• Generate personalized tutoring content
• Create interactive learning experiences
• Adapt tutoring sessions to your learning style

Your content is processed securely and used solely for educational purposes.

5. Data Security

We implement comprehensive security measures to protect your data:

• End-to-end encryption for data transmission
• Secure cloud storage with industry-standard security
• Regular security audits and updates
• Access controls and authentication measures
• Data backup and disaster recovery procedures

6. Data Sharing and Third Parties

We do not sell, trade, or rent your personal information to third parties. We may share data only in the following circumstances:

• With your explicit consent
• To comply with legal obligations
• With trusted service providers who assist in app operations
• To protect our rights and safety

7. Data Retention

We retain your data for as long as necessary to:

• Provide our tutoring services
• Maintain your learning history and progress
• Improve our AI algorithms
• Comply with legal requirements

You can request deletion of your data at any time by contacting us.

8. Your Rights and Choices

You have the right to:

• Access your personal data
• Correct inaccurate information
• Request deletion of your data
• Opt out of certain data collection
• Export your data in a portable format
• Withdraw consent for data processing

9. Children's Privacy

TutorBook is designed for educational use and may be used by students under 13 with appropriate parental consent. We comply with COPPA (Children's Online Privacy Protection Act) and other applicable laws.

10. International Data Transfers

Your data may be processed in countries other than your own. We ensure that such transfers comply with applicable data protection laws and implement appropriate safeguards.

11. Cookies and Tracking

We use cookies and similar technologies to:

• Remember your preferences and settings
• Analyze app usage and performance
• Provide personalized experiences
• Ensure app security and functionality

12. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes through the app or email. Continued use of TutorBook after changes constitutes acceptance of the updated policy.

13. California Privacy Notice (CCPA/CPRA)

This section provides additional disclosures required by the California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA). This notice applies solely to residents of the State of California ("consumers" or "you").

13.1 Notice at Collection: Categories of Personal Information Collected

In the past 12 months, we have collected the following categories of personal information:

• Identifiers: Name, email address, IP address, and unique identifiers. (Retention: As long as your account is active plus 3 years).
• California Customer Records (Cal. Civ. Code § 1798.80(e)): Name, contact information, and payment information. (Retention: As long as your account is active plus 7 years for financial records).
• Protected Classification Characteristics: Age or gender (if provided). (Retention: As long as your account is active).
• Internet or Other Similar Network Activity: Interaction with our application, browsing history, and logs. (Retention: 12 months).
• Education Information: Student records, uploaded PDFs, notes, and learning performance data. (Retention: As long as your account is active).
• Sensitive Personal Information: Account login credentials. (Retention: As long as your account is active).

13.2 Business or Commercial Purposes for Collection

We collect this information to provide and improve our AI tutoring services, maintain account security, and perform necessary business operations.

13.3 Your California Privacy Rights

California residents have the following rights:

• Right to Know: You may request to know what personal information we have collected, used, and disclosed about you.
• Right to Delete: You may request the deletion of your personal information, subject to certain exceptions.
• Right to Correct: You may request the correction of inaccurate personal information.
• Right to Limit Use of Sensitive Personal Information: You may limit our use of sensitive personal information to that which is necessary to perform our services.
• Right to Non-Discrimination: We will not discriminate against you for exercising any of your privacy rights.

13.4 Exercising Your Rights

To exercise any of these rights, please contact us at support@plinkbio.com. We will verify your request by asking you to provide information that matches our records (such as your account email). You may also designate an authorized agent to make a request on your behalf.

14. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us:

Email: support@plinkbio.com

We are committed to addressing your privacy concerns promptly and transparently.